01
Launch · individual assessment
Help assessing your site
Checking baseline conditions, documents, utilities, and help with approvals.
GEIZER service ecosystem
We help you
We help you
launch and
support grow maintain
From site assessment to post-warranty repairs. You only connect the services your site needs right now.
6 support areas24/7 call center1 team all the way
from launchto operation
24/7customer
support
support
Choose your taskServices for every
Services for every
stage of growth
In short: GEIZER supports self-service car washes in six areas — help in assessing the site before launch, marketing support, a call centre that takes customer enquiries, supervised installation of the equipment, full maintenance of the site, and post-warranty service with the supply of spare parts. Some of these are already included in the franchise; the rest are connected separately, and only those the site needs right now. Full maintenance is so far available in Barnaul, the other areas — across the whole network.
01
02
Promotion
Marketing support
Solutions for attracting customers, growing traffic, and boosting site awareness.
03
Operation · 24/7
Call center support
Handling customer inquiries, helping with on-site questions, and call reporting.
04
Launch · paid service
Supervised installation
Installation consulting, visual materials, and expert answers to your questions.
05
Operation · Barnaul
Full-service management
Site management, repairs, customer support, consumables, and grounds upkeep.
06
Operation
Post-warranty service
Consulting, on-site maintenance, repairs, and supply of components.
What each service includes
Help assessing your site
We help you assess whether the premises you have chosen are suitable for a self-service car wash, and we support you through the approval process.
- Checking the basic parameters of the premises
- Checking documents and restrictions
- Assessing utilities and equipment layout
- Recommendations before the terms are agreed
Marketing support
We develop solutions that help attract customers and raise the profile of the car wash.
- Scenarios for attracting new customers
- Building recognition for the site
- Materials for local promotion
- Recommendations for growing customer flow
Call center support 24/7
Our specialists take calls from your car wash customers and help resolve issues promptly.
- Operators on duty 24/7
- Receiving and handling enquiries
- Helping customers with issues on site
- Detailed call reports on request
Supervised installation
Advisory support on installing equipment for self-service car washes.
- Audio and video consultations
- Illustrated installation materials
- Answers to your questions from our specialists
- Support from 9:00 to 19:00, supplier's local time
Full-service management
We take on the operational management and technical support of your GEIZER car wash.
- Call centre and customer support
- Accounting and tax records
- Repairs and response to emergencies
- Supply of chemistry and consumables
- Grounds cleaning and sectional gate maintenance
Warranty and post-warranty service
The warranty on BRIZ equipment is 12 months. After that we keep supporting the equipment beyond the warranty period and provide full service.
- Information and advisory services
- On-site technical maintenance
- Car wash equipment repairs
- Supply of components and consumables
How it worksOne point of entry
One point of entry
for any task
No need to figure out in advance which specialist you need. Describe the situation — the team will put together the right route.
Task
We record the inputs and the expected outcome.
Plan
We define the scope of work, timeline, and support format.
Result
We support execution and stay in touch.
FAQ
What people ask about car wash servicing
How long is the warranty on BRIZ equipment and what happens afterwards?
The equipment warranty is 12 months. After it the site is not left without support: post-warranty service continues — consultations, an engineer visit, repairs and supply of components straight from the factory.
Is the 24/7 call centre included in the price or paid separately?
For GEIZER network franchisees the call centre is included in the royalty — there is nothing extra to pay. For those who bought BRIZ equipment without a franchise, the call centre is connected as a separate paid service.
What is supervised installation and is it mandatory?
It is support during installation: an engineer on site, connection, commissioning and staff training. You can install the station yourself — supervised installation is there so that the launch goes without rework. The price depends on the number of bays; we quote it on request.
Will you take on the full running of a car wash?
Yes — that is our all-inclusive service: operational management of the site plus technical support. For now the service is available only in Barnaul, where the factory is. In other cities we continue to offer on-site service, repairs and supply of spare parts from the factory.
Didn't find the exact wording?Tell us what's happening
Tell us what's happening
at your site
A manager will clarify the details and suggest a suitable service.